Abiding by Business Ethics

New Hope Liuhe has established a robust business ethics management system, with the Audit Committee of the Board of Directors taking charge of the supervision and management of business ethics and anti-corruption. We have promoted the formation of a structure featuring “one department and three centers” within the Company. Specifically, under the leadership of the Audit and Supervision Department, we have set up a mechanism for comprehensive synergy among the three functions: Supervision Center, Audit Center, and Internal Control Center. All these together contribute to the creation of an anti-corruption compliance system that values the principles of “Dare not to corrupt, can’t corrupt, don’t want to corrupt.” We have put in place several regulatory documents such as the Employee Sunshine Commitment, the Code of Conduct for Agents, and the Six Red Lines of Non-permissible Actions, which apply anti-corruption, anti-unfair competition, and anti-money laundering requirements to all of our employees and partners. We have also conducted regular audits on business ethics and anti-corruption matters related to production and operations to ensure that all operations can be audited once every three years. In 2023, the Company, with a mindset of intensifying its anti-corruption efforts, remained committed to fostering a clean, fair and just workplace. In case of any corrupt practices, we will take a zero-tolerance attitude to crack down on such practices and impose severe penalties, and at the same time, we will internally notify the penalties. All we want is to help all employees resist corruption and effectively raise their awareness of integrity.

 

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Offering Digital Integrity Compliance Training

We have initiated the “Sunshine Action.” This includes requiring new recruits to sign a Sunshine Commitment, carrying out diversified integrity promotion activities, and publicizing the “Sunshine Cartoon” on the WeChat official account of “Sunshine Sixth Man.” Besides, we have organized anti-corruption training through our digital platform New Hope Academy. In 2023, this training reached a total of 63,000 employee attendances.

Supporting Online Integrity Compliance Reporting

Our employees are prohibited from accepting any form of commercial bribery. In case of failure to decline any form of commercial bribery, online reporting and registration is required on the internal platform before turning it over. In 2023, the Company recorded a total of 57,200 employees involved in conflict of interest situations, with a reporting completion rate of 92%.

Co-developing a Transparent Supply Chain Ecosystem

We uphold transparent sourcing and require suppliers to sign a Sunshine Cooperation Commitment, with a signing coverage rate of over 99%. We also organize offline anti-corruption training for procurement operators and online anti-corruption training for suppliers, with over 80% of small-scale suppliers being involved.

Conducting External Compliance Exchanges

We have actively enhanced the quality of supervision through information networking and promoted the sharing of anti-corruption information resources. In 2023, we initiated a campaign called “Integrity Treats You to a Cup of Tea” in association with the Audit and Supervision Department of Xiangpiaopiao Food Co., Ltd. and exchanged ideas with the Integrity Department of Three Squirrels Inc. and Sichuan Qiyang Group on compliance work.

Standardizing Anti-corruption Criminal Cases

We have enacted the Ten Procedures for Handling Criminal Cases, put in place and consistently optimized anti-corruption-related mechanisms such as the Audit and Supervision Joint Mechanism, the Supervisory BP System, the Operational Audit and Communication Mechanism, the Government-Enterprise Integrity Co-construction Mechanism, and the Case Tracking Mechanism. We have also set up the Punishment Information Database and the Supplier Blacklisting Management Database.

Upgrading Whistleblowing and Investigation Mechanisms

In order to safeguard the legitimate rights and interests of the Company, our employees and business partners, we have made available a variety of public whistleblowing channels, such as offline mail, online whistleblowing hotline, email, Feishu questionnaire, WeChat whistleblowing, and messages on WeChat official account. In addition, the Company has instituted the Whistleblower Investigation Management Measures to regulate in detail such matters as whistleblowing channels, whistleblowing mechanisms, the handling of whistleblowing matters and the investigation process, and the protection of whistleblowers.

Total employee attendance in anti-corruption training: 63,000

Total duration of employee anti-corruption training: 56,700 hours

Employee anti-corruption training coverage: 95%

Total middle-senior manager attendance in anti-corruption training: 2,555

Total duration of middle-senior manager anti-corruption training: 1,533 hours

Middle-senior manager anti-corruption training coverage: 91%

Number of unfair competition incidents: 0

Director anti-corruption training coverage: 100%

Total director attendance in anti-corruption training: 8 

Total duration of director anti-corruption training: 6.9 hours

[Honors & Awards] The Company won back-to-back the Integrity and Compliance Innovation Award, the Best Innovation Project Award, and the Innovation Pioneer Award

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